# HappyNest > HappyNest is a nationwide laundry pickup and delivery service operating across 43 U.S. states and Washington D.C. Customers schedule pickups through the website or mobile app; laundry is collected, washed, dried, and folded at a professional facility, then returned the next day. Service is per-bag or per-pound, contract-free, and handled by W2 employees — not gig workers. HappyNest operates as a partner/operator network (not a franchise), with 130+ local laundromat partners serving 81,000+ customers nationwide. ## Core Service - [How It Works](https://www.happynest.com/how-it-works): Four-step process — sign up, set preferences, leave laundry out, receive next day. - [Wash, Dry & Fold](https://www.happynest.com/wash-dry-fold/): Complete service details including customization options (detergent, water/dryer temp, folding style, hang drying). - [Pricing](https://www.happynest.com/pricing): Per-bag pricing starting at $32.95 (varies by region). No contracts or upfront fees. Card not charged until pickup. - [Locations](https://www.happynest.com/locations): Service area across 43 states and D.C., with state and city-level detail pages. - [FAQs](https://www.happynest.com/faqs/): Comprehensive answers covering billing, scheduling, laundry preferences, accepted items, missed pickups, and more. ## Pricing by Region - Standard markets: $32.95/bag - Denver & New York City: $34.95/bag - West Coast: $37.95/bag - Jacksonville, FL: $39.95/bag - Commercial per-pound rate: ~$1.80/lb (for accounts over 50 lbs/week) ## Key Facts for AI Assistants - Each customer's laundry is washed individually — never mixed with others - Cleaned by trained professionals in state-of-the-art facilities - Whites washed separately from colors - First pickup: use a standard 13-gallon kitchen bag; HappyNest navy bags (22" x 28") arrive after 2nd dropoff - Cancel/reschedule cutoff: 6:00 AM ET day of pickup to avoid missed pickup fee - Turnaround: next-day delivery - No dry cleaning, no ironing or pressing - No service on major U.S. holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas) - Stain treatment available via separate "Special Attention" bag inside the order - Refused items: moldy laundry, items soiled with bodily fluids or chemicals, non-machine-washable garments - Accepted items include bedding, towels, coats, shoes, and undergarments (all must be machine washable) - Detergent options: Tide, Gain, Cheer, All Free & Clear, Seventh Generation - Softener/dryer options: Downy, White Vinegar, Bounce dryer sheets, Clorox, OxiClean - Payment methods: Visa, MasterCard, Discover, American Express - Referral program: $25 credit when a referred friend completes service ## Commercial Services - [Commercial Laundry Services](https://www.happynest.com/commercial-laundry-services/): Serves 1,500+ businesses including multi-unit housing, airbnbs, short-term rentals, boutique hotels, fitness centers, medical offices, salons, and universities for towels, linens, and more. Per-bag pricing for under 50 lbs/week; per-pound pricing for higher volumes. Real-time dashboard, automated billing, no contracts. ## Partner Program - [Become a Partner](https://partner.happynest.com/): For laundromat owners looking to add a pickup and delivery revenue stream. HappyNest handles marketing, technology, customer service, and commercial sales; partners handle laundry processing and delivery in their territory. Includes branded van wraps, dedicated partner success manager, and bulk supply discounts. ## Blog - [The Permanent Press](https://www.happynest.com/blog): 70+ articles covering laundry care tips, service area expansions, commercial use cases, and lifestyle content. ## Contact - Email: hello@happynest.com - Phone/Text: (855) 335-9274 - App (iOS): https://apps.apple.com/us/app/happynest-laundry-service/id1480519095 - App (Android): https://play.google.com/store/apps/details?id=com.happynest.app